Next Level Communication Skills

Unlock your full potential in the modern professional landscape with "People-Centric Skills 2.0." This course delves into essential interpersonal and communication abilities, recognizing that technical prowess combined with strong human skills drives true success and career advancement.
Through practical insights and actionable strategies, you will significantly enhance your emotional intelligence, learning to understand and manage your own emotions while effectively perceiving and responding to others. Develop superior communication techniques, mastering focused listening, asking impactful questions, and articulating your thoughts with both flexibility and authenticity. The course also equips you to strategically choose optimal communication modes for various situations, particularly when sensitive or emotional messages are involved.
Furthermore, you'll gain expertise in influencing change through effective communication, understanding how to navigate resistance and foster buy-in. Learn the powerful STARS method for thinking quickly on your feet, enabling you to respond confidently and intelligently in challenging scenarios.
By the end of this course, you will be able to:
Elevate your ability to connect, lead, and thrive in any environment. Master the people-centric skills that truly differentiate leaders in today's world.

Internationally-Recognized Speaker on Internal Audit, IT Audit and People-Centric Skills
Danny M. Goldberg is the Founder of GoldSRD (www.GoldSRD.com), a leading provider of Staff Augmentation, Executive Recruiting and Professional Development services. Danny is a well-known speaker on internal auditing and People-Centric Skills, co-authoring and coining the term People-Centric Skills: Communication and Interpersonal Skills for Internal Auditors, via Wiley Publications. This is the first book published specifically to address the wide-ranging topic of communication skills for internal auditors. It has been offered through the IIA and ISACA bookstores since July 2015 and has sold over 4,000 copies. People-Centric Skills, 2nd Edition, the follow-up to this critically acclaimed book is due out in July 2020. Danny has over 22 years of professional experience, including five years leading/building internal audit functions. Danny was named as one of the Fort Worth Business Press 40 Under 40 for 2014. He is a thought-leader in the profession, recognized through his numerous articles in trade magazines and consistent rating as a top speaker in the industry. Mr. Goldberg is also accredited as the Professional Commentator of the Bureau of National Affairs - Internal Audit: Fundamental Principles and Best Practices (Professional Commentator). This book was authored by renowned audit scholars Curtis C. Verschoor and Mort A. Dittenhofer – co-author of Sawyer’s Internal Auditing. Mr. Goldberg is an active member of the Institute for Internal Auditors, both at a local and national level. Leadership roles include: • Current IIA Dallas Chapter Board Member and Programs Committee Co-Chair • Former IIA Fort Worth Chapter Board Member and Programs Committee Co-Chair • Former Member of the IIA North America Learning Committee (2015) • Former Volunteer Chairman of the American Lung Association (2014) • Former Audit Committee Chairman/Director at numerous religious organizations