Determine how your emotions influence your performance, the way you build relationships and how you make decisions.
Emotional intelligence (EQ) is your ability to blend thinking and feeling to make authentic decisions and build strong, meaningful relationships. Unlike IQ, EQ focuses on emotions—both yours and others'—as a key driver of success, especially in the workplace where most challenges are people- or relationship-related. This foundational course explores what emotional intelligence is (and isn’t), using practical models and real-world applications to help you become more aware, empathetic, and effective in your professional interactions.
Throughout the course, you’ll gain tools and techniques to understand emotions, manage emotional dynamics at work, and build EQ competencies that influence decision-making, communication, and career success. While developing emotional intelligence is a lifelong process, this course gives you the foundation and strategies to start applying EQ in your workplace immediately.
Emotional Intelligence Coach, Trainer and Facilitator
Hi. I'm Robin Hills , Doctor of Advanced Studies - Psychology ( honors causa ). It is my intention to provide you with the best on-line courses based around emotional intelligence in business. I am not teaching any other types of course as I am a specialist in emotional intelligence, and it is the focus of my business. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology. My articles and papers on resilience have been published in international books and journals. My company is Ei4Change (Emotional Intelligence 4 Change). We are recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes by the Institute of Leadership and Management. I deliver workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India. I am the author of - The Authority Guide to Emotional Resilience (published May 2016)- The Authority Guide to Behaviour in Business - 2nd Edition (published January 2025). Both are available on Amazon. Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you. I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.
