This session focuses on techniques and concepts managers need to understand when working in today’s multi-generational and cultural work force in a multi-dimensional work environment.
The dynamics of the workforce are changing. The workplace is made up of individuals of all generations, cultures, and moral values. Expectations of Millennials vs. the older generation can be mixed. Attitudes and reactions to simple day-to-day management instruction can be interpreted in numerous ways.
Whether you have held a management position for several years or are just transitioning to a role which requires you to manage other individuals, you will find that becoming and remaining a good manager is often an art rather than just a technical skill.
This segment flows nicely with the segment on Managing Traits and Skills. This segment will focus on the dynamics of managing in a world full of several generations in the workforce as well as various cultures.
Key topics covered in this course include:
Whether you are a seasoned executive seeing shifts in your team's behavior or a new manager stepping into a leadership role, this course provides the roadmap for bridging gaps and leveraging diversity as a strength. Join us to learn how to move beyond stereotypes, facilitate knowledge transfer between generations, and create a resilient, innovative, and inclusive workplace culture.
Lynn Fountain has over 45 years of experience spanning public accounting, corporate accounting and consulting. 24 years of her experience has been working in the areas of internal and external auditing. She is a subject matter expert in multiple fields including internal audit, ethics, fraud evaluations, Sarbanes-Oxley, enterprise risk management, governance, financial management and compliance. Ms. Fountain has held two Chief Audit Executive positions for international companies. In 2011, as the Chief Audit Executive for an international construction/ engineering firm, she was involved in the active investigation of a joint venture fraud. The investigation included work with the FBI and ultimately led to indictment of the perpetrators and recovery of $13M. Ms. Fountain is currently engaged in her own training and consulting business and is a regular trainer for the AICPA. Ms. Fountain is the author of three separate technical books. “Raise the Red Flag – The Internal Auditors Guide to Fraud Evaluations” was published by the Institute of Internal Auditors Research Foundation. -“Leading The Internal Audit Function” and -“Ethics and The Internal Auditor Political Dilemma” were published by Taylor & Francis In addition Ms. Fountain was a contributing author to the certification program exam for the National Association of Accountants. She also has certificate programs on various on-line platforms. Ms. Fountain has performed as an adjunct instructor for the School of Business for Grantham University and developed the first internal audit curriculum for the School of Business at the University of Kansas. Ms. Fountain obtained her BSBA from Pittsburg State University and her MBA from Washburn University in Kansas. She has her CGMA, CRMA credentials and CPA certificate (non-active).
