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Courses/Human Resources/Management Skills

Leading Effectively in the New Normal

Navigating the complexities of remote work, employee well-being, and rapid organizational change

Created byLynn Fountain
BeginnerUpdated Aug 31, 2026
Leading Effectively in the New Normal

What You'll Learn

check_circleUnderstand how the "new normal" has impacted management.
check_circleIdentify the definition of a good and great leader and how to assess your own skills.
check_circleIdentify the traits and skills that make a good manager in the new normal.
check_circleExamine how to turn good managers into great managers.
check_circleExplore must have qualities for being a great manager.
check_circleUnderstand how the changing workforce impacts how good and great managers can execute their traits and skills.

About This Course

In today's volatile economic environment and business world, the art of managing has taken on a new meaning. Remote work, co-sourcing and alternating working arrangements have made the task of managing more complex.

Management has never been easy. Even with hundreds of available resources, being in a management role can feel like stepping off a cliff with no lifeline when you are unprepared.

Now, more than ever, managers are responsible for the well-being, production and success of a team of people. This can be daunting if anything goes wrong or when change abruptly hits. What sets the great boss apart from the average boss? What do great managers actually do?

Whether you have held a management position for several years or are just transitioning to a management role, you will find that becoming and remaining a good manager is often an art rather than a science.

This session explores the goals and traits of managers, as well as how to make the transition to manager. We will first focus on the special requirements created by the new normal. We will end with the best practice skills and traits identified through research as long-term manager traits.

Your Instructor

Lynn Fountain
Lynn Fountain
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Lynn Fountain has over 45 years of experience spanning public accounting, corporate accounting and consulting. 24 years of her experience has been working in the areas of internal and external auditing. She is a subject matter expert in multiple fields including internal audit, ethics, fraud evaluations, Sarbanes-Oxley, enterprise risk management, governance, financial management and compliance. Ms. Fountain has held two Chief Audit Executive positions for international companies. In 2011, as the Chief Audit Executive for an international construction/ engineering firm, she was involved in the active investigation of a joint venture fraud. The investigation included work with the FBI and ultimately led to indictment of the perpetrators and recovery of $13M. Ms. Fountain is currently engaged in her own training and consulting business and is a regular trainer for the AICPA. Ms. Fountain is the author of three separate technical books. “Raise the Red Flag – The Internal Auditors Guide to Fraud Evaluations” was published by the Institute of Internal Auditors Research Foundation. -“Leading The Internal Audit Function” and -“Ethics and The Internal Auditor Political Dilemma” were published by Taylor & Francis In addition Ms. Fountain was a contributing author to the certification program exam for the National Association of Accountants. She also has certificate programs on various on-line platforms. Ms. Fountain has performed as an adjunct instructor for the School of Business for Grantham University and developed the first internal audit curriculum for the School of Business at the University of Kansas. Ms. Fountain obtained her BSBA from Pittsburg State University and her MBA from Washburn University in Kansas. She has her CGMA, CRMA credentials and CPA certificate (non-active).

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We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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