A Step by Step Approach

This course provides a clear, step-by-step approach to implementing Key Performance Indicators (KPIs) in professional practices such as accounting, law, dentistry, engineering, and architecture. You’ll gain practical guidance on how to select, track, and leverage KPIs to improve decision-making, performance, and overall business success.
Through real-world case studies and actionable insights, you'll explore both the benefits and challenges of introducing KPIs into your organization. Designed for all CPA members—whether running their own firm or working in a broader professional practice—this course equips you with the tools to measure what matters and drive continuous improvement.

Lead Instructor, FCPA, FCA
Arun Mathur, FCPA, FCA, LPA has over 35 years of teaching and corporate training experience. He is a retired Partner at Gerald Duthie & Co. LLP, where he provided professional services to a diverse group of clients. Arun is also Owner and Lead Instructor at UltimQuest Knowledge Inc., offering corporate training on improving governance, ethics, internal control, performance measurement and related topics. He provides live and online training through CPA bodies across Canada and Bermuda. Arun served for several years on the Board for HealthForce Ontario Marketing and Recruitment Agency, and was also Chair of the Finance and Audit Committee there and for the Trillium Gift of Life Network. He has served on the CMA Ontario's Review Committee prior to the merger as well.