Master proven interview techniques to outshine your competition, captivate hiring managers, and confidently secure your next job offer.
What can Charles Dickens teach today’s professionals about conducting effective interviews? More than you might think. Drawing on the enduring psychological themes of A Christmas Carol, this engaging course explores how narrative, moral confrontation, and personal transformation can shape modern investigative and compliance interviewing techniques.
Using Ebenezer Scrooge’s journey as a case study in resistance, insight, guilt, and behavioral change, participants will examine how to identify underlying motivations, build rapport, and guide difficult conversations with empathy and ethical influence. The session connects literary analysis with practical interviewing strategies that can help professionals navigate high-stakes interactions more effectively while encouraging voluntary cooperation and meaningful change in conduct.
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Owner - President | Successful Interviewing Techniques - a Division of Highly Motivated Inc.
Don retired as Deputy Director Western Campus, North Carolina Justice Academy, and was formerly manager of the Investigations Center of the North Carolina Justice Academy. Don has law enforcement experience in rural and municipal law enforcement agencies and instructional areas including Interviewing, Detecting Deception, Rapport Building, Interrogation, Persuasion, Audit-Related Interviewing, Investigations, and Investigative Discourse Analysis. For over a period of 35 years, his interviewing instruction and investigative assistance has been provided to related professionals in 46 U.S States as well as Puerto Rico, The Virgin Islands, Belgium, France, Germany, Australia, New Zealand, Canada, Trinidad, Barbados, Singapore, Ireland, and England. In addition, he has provided training to Federal, State, and Local Criminal Justice Personnel, NATO Counterintelligence Personnel as well as private sector investigative and corporate security personnel. Don has his A.A.S. in Criminal Justice, from Davidson County Community College and a B.S. in Criminal Justice Administration, from East Tennessee State University. He has performed advanced studies at Eastern Kentucky University and has military experience with the US Army. He is a published author of 4 texts: Interviewing and Interrogation 2nd edition; Investigative Discourse Analysis 2nd Edition; Persuasive Interviewing; Fraud Related Interviewing and is editor of the interviewing focused newsletter, Hamlet’s Mind.
