A Guide for Managers and Business Owners
Welcome to How to Create Performance Measures: A Guide for Managers and Business Owners. The purpose of this course is to offer a practical method for creating performance measures for your organization. It is specifically aimed at small and medium-sized enterprises, but the general principles and methods apply to organizations of all sizes. The key to effective performance measures is a clear vision with performance measures that show progress towards it. In my view, keeping it simple with a clear line of sight from the activities of the business to the vision of the organization is critical to success. The course, therefore, builds on the firm foundations offered by a clear and engaging vision to develop a network of performance measures throughout the organization that show progress toward that vision. The course aims to offer a practical step-by-step guide to creating performance measures rather than cover theoretical concepts and models. The models and concepts in performance measurement are covered in our other courses on Performance Measurement and Business Performance Management The course lays out a pathway for creating performance measures for organizations of all types. I hope you enjoy it.
Business author and consultant, specialising in performance measurement and improvement
I am a Fellow of the Chartered Institute of Management Accountants in the UK and work as an author of business courses and a process improvement consultant. I have over 30 years' experience and live near Stirling in Scotland, with my wife, daughter and Cocker Spaniel. I aim to make my courses accessible and understandable. My courses focus on business topics including KPIs, performance measurement, approaches to business improvement, Agile and Lean. I hope you enjoy my courses.
