How to use graphs and charts to display your data effectively to help you make fact based decisions
Displaying Data and Decision Making is a course designed to shed a spotlight on the many process improvement toolkits that employees and organizations have at their disposal. This course will examine advanced process improvement tools thereby enabling participants to understand processes better, communicate the gaps in an easier and more fluid way, and choose the most important gap to close faster.
By the end of this course, participants will have learned how to define the meta-factors associated with each tool in order to simplify them and tell improvement stories in a clear and concise way. They will also gain a better understanding of the history of decision-making in the workplace by analyzing and building decision matrices and will be able to successfully build pareto, run, and bar charts, and design scatter diagrams. Participants will be empowered with the tools and critical thinking skills necessary to develop performance and importance matrixes which they can then use in a variety of organizational roles.
Dr. Adam Stoehr is a business excellence strategy expert and employee happiness researcher. He is one of Excellence Canada's primary facilitators and speakers. He researches and typically speaks about strategy, employee happiness, organizational excellence, customer experience, leadership, process improvement and all forms of quality management. Adam has delivered talks for more than 25,000 adults and has conducted more than 20 Canada Awards for Excellence award verifications since 2000. He has a PhD in Business Strategy from the University of the West of England, Bristol Business School. His published thesis explores the relationship between a strategic approach to quality and employee happiness. He also holds a Master of Business Administration (MBA) from the Rotman School of Management at the University of Toronto and a Bachelor of Business Administration (BBA) and French degree from Wilfrid Laurier University. He lives outside of Toronto with his wife and two children. Follow me on Instagram @ProfessorStoehr
