Best Practices for Remote & Hybrid Workforce

This course explores the strategic and operational dimensions of managing remote and hybrid work from an HR leadership perspective. Drawing on real-world experience leading people operations across a large, geographically distributed organization, it addresses how to design and implement hybrid work models that balance business needs, employee flexibility, and organizational culture. Topics range from defining position-based work arrangements and managing performance remotely, to navigating compliance obligations, equity risks, return-to-office transitions, and the growing role of AI in the workplace. The course offers practical guidance for HR professionals and people managers navigating the complexities of today's distributed work environment.

Topics

• Defining remote and hybrid work arrangements by position, not by person
• Setting clear expectations during the first 90 days of employment
• Managing and measuring performance in remote and hybrid settings
• Balancing structure and flexibility in hybrid work policies
• Compliance considerations for remote workers, including workers' compensation and ergonomic accommodations
• Avoiding proximity bias and disparate treatment in work arrangement decisions
• Inclusion and equity risks in hybrid environments
• Developing managers to lead distributed teams effectively
• Communication strategies for remote and hybrid teams
• Measuring the effectiveness of remote and hybrid work models
• Handling return-to-office transitions while maintaining trust and culture
• Pay equity and compensation consistency across locations
• Data privacy, information security, and AI use policies for remote workers
• Building and sustaining organizational culture across distributed team